The GovTech Maturity Index (GTMI) provides a snapshot of the public sector digital transformation worldwide, presenting the good practices together with gaps that represent opportunities for improvement. The GTMI is a composite index that captures the maturity of four GovTech focus areas through 48 indicators covering: (i) core government systems and shared digital infrastructure, (ii) online public service delivery and open data, (iii) digital citizen engagement, and (iv) GovTech enablers including dimensions such as strategy, institutions, laws, digital skills, innovation, and startup policies. Based on the maturity of GovTech focus areas, economies are grouped into four categories, A to D. The GTMI is not intended to create a ranking or assess a country’s readiness for or performance of GovTech; rather, it complements existing tools and diagnostics by providing an overview of global GovTech practices to assist practitioners in the design of digital transformation interventions.
The 2020 GovTech dataset contained data/evidence collected from the government websites of 198 economies (due to the COVID-19 pandemic) using remotely measurable indicators mostly reflecting de jure practices. The 2022 and 2025 updates are mainly based on the responses provided by the government officials directly through an online survey.
The GovTech 2022 update (covering 198 economies) is based on the Central Government (CG) GTMI survey responses submitted by 135 countries directly, as well as the remotely collected data from the government websites of 63 non-participating economies. Additionally, the 2022 version includes the Sub-National Government (SNG) GTMI data submitted by 113 subnational government entities (states, municipalities) from 16 countries as a pilot implementation.
The 2025 GTMI online survey includes 43 updated/expanded GovTech indicators measuring the maturity of four GovTech focus areas. Additionally, 5 highly relevant external indicators measured by other relevant indexes, including all three components of the United Nations (UN) e-Government Development Index (EGDI), the UN e-Participation Index (EPI), and the ITU’s Global Cybersecurity Index (GCI) are used in the calculation of GTMI groups. The GTMI 2025 update (covering 197 economies) is based on the self-reported survey responses from 158 participating economies and publicly available data from 39 non-participating economies.
The construction of the GTMI is primarily based on the World Bank’s GovTech dataset which is an Excel file posted on the WBG Data Catalog (since 2020). The GTMI 2025 update maintains the 2022 methodology (presented in the 2022 GTMI Report) with minor adjustments made to accommodate the three new key indicators (replacing three ID4D external indicators used in 2022).
Other knowledge products generated from the dataset include: (i) the GTMI Briefs presenting key findings, trends, good practices, and conclusions; and (ii) the GTMI Dashboard for data visualization through maps and graphs aimed at helping the end-user digest and explore the findings of the GovTech Dataset, linked with the GovTech Projects Database (presenting the details of 1500+ digital government investments funded by the WBG in 147 countries since 1995).
Historically, the GovTech Dataset is a substantially expanded version of the Digital Government Systems and Services (DGSS) global dataset, originally developed in 2014 to support the preparation of several WBG studies and flagship reports (e.g., 2014 FMIS and Open Budget Data Study; WDR 2016: Digital Dividends; 2018 WBG Digital Adoption Index; WDR 2021: Data for Better Lives; and 2020 GovTech Maturity Index).
The GTMI 2025 Update, catalogued under the World Bank Reproducible Research Repository, is fully reproducible.