Digital Government/GovTech Systems and Services (DGSS) Dataset

• The data on key indicators were collected through the Internet by visiting the government, civil society organizations and other relevant websites. Based on the previously developed global datasets, it was noted that there are already 170+ digital government websites (presenting the institutional framework, policy/strategy, online service platforms, systems/services). This approach led to a comprehensive dataset, since most countries have a substantial web presence and relevant information on existing systems and services is visible on the web. • The data collected from government websites reflects “de jure” practices. Although it is possible to verify the existence of an approved policy/strategy document, effective law, established institution, or existing system/services, it is not possible to clarify the actual implementation status or results/outcomes of these platforms over the years only based on the data available on the web. Hence, countries may not be implementing these practices or using existing systems effectively (minimal reporting of results/outcomes on the web), and this should be taken into consideration while interpreting the dataset. • Selected indicators are intended to reflect the progress in transition from e-Government platforms to digital government/GovTech within the last twenty years in line with the UN, EU and OECD definitions. In addition to the indicators on relevant institutions, strategy and online service delivery platforms, the dataset presents the status of critical public financial management (PFM) systems (e.g., FMIS, Tax, Customs, HRMIS, Payroll, e-Procurement, Debt Management, PIMS) and related services (e.g., digital signature, e-Filing, e-Payments).